diff --git a/docs/device/windows-app/troubleshoot.md b/docs/device/windows-app/troubleshoot.md
index 3bc8eaa0..de22cd4b 100644
--- a/docs/device/windows-app/troubleshoot.md
+++ b/docs/device/windows-app/troubleshoot.md
@@ -50,4 +50,6 @@ If you want to know more about connecting the board, MAINTENANCE Mode, and upgra
 
 ### ~
 
+## Step 4: Wait for the driver updates
 
+Once you've updated the firmware, Windows will detect the updated device and install the drivers necessary to enable communication with the @boardname@. This step happens in the background and may take a minute or two.