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Update troubleshoot.md (#1773)

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replace links to KB with links to microbit.org
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Mark 2019-01-02 16:59:07 +00:00 committed by Peli de Halleux
parent 3139613853
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docs/device/windows-app/troubleshoot.md
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@ -39,14 +39,14 @@ If the version is **0241**, **0243** or higher, **you have the right firmware**.
1. Put your @boardname@ into **MAINTENANCE Mode**. To do this, unplug the USB cable from the @boardname@ and then re-connect the USB cable while you hold down the reset button. Once you insert the cable, you can release the reset button. You should now see a **MAINTENANCE** drive instead of the **MICROBIT** drive like before. Also, a yellow LED light will stay on next to the reset button.
![MAINTENANCE gesture](/static/mb/device/maintenance.gif)
2. **[Download the firmware .hex file](https://support.microbit.org/helpdesk/attachments/19008095092)**
2. **[Download the firmware .hex file](https://microbit.org/guide/firmware/#update-firmware)**
3. Drag and drop that file onto the **MAINTENANCE** drive.
4. The yellow LED will flash while the `HEX` file is copying. When the copy finishes, the LED will go off and the @boardname@ resets. The **MAINTENANCE** drive now changes back to **MICROBIT**.
5. The upgrade is complete! You can open the **DETAILS.TXT** file to check and see that the firmware version changed to the match the version of the `HEX` file you copied.
### ~hint
If you want to know more about connecting the board, MAINTENANCE Mode, and upgrading the firmware, read about it in the [Firmware support page](https://support.microbit.org/support/solutions/articles/19000019131-how-to-upgrade-the-firmware-on-the-micro-bit).
If you want to know more about connecting the board, MAINTENANCE Mode, and upgrading the firmware, read about it in the [micro:bit firmware guide](https://microbit.org/guide/firmware).
### ~